For information on How to Care for your Carpet Spot Removal and Protective Coatings

Cleaning is the traditional activity of removing undesired contaminants and pollutants from your Carpeting. This process of removing foreign matter and abrasive’s from carpeting will extend the useful life of your carpeting .

As a general rule, professional cleaning by a professional, certified cleaning firm should be preformed at least once per year. For extremely heavy traffic areas and homes with pets cleaning may be required more often. Professional cleaning will not leave a sticky residue behind and can be done as many times per year as needed.

Manufacturer Warranties

Copies of specific warranties on your carpet purchase may be available from your carpet retailer. Stain resist warranties can vary from 5 to 20 years. All stain resist warranties require regular cleaning. Most carpet manufacturer’s indorse certified cleaning firms using truck mounted steam cleaning plants.
Consumers Beware: Uninformed carpet cleaners may void your warranty be very careful and selective which company you hire.

What should the consumer expect from a professional Cleaning Job?

Above all the consumer should expect a courteous well trained cleaning professional.

The technician should be willing to pre inspect all carpeted areas to be cleaned. The technician should evaluate and recommend appropriate cleaning methods and services that would be beneficial to the consumer. The technician should be able to answer basic questions about the cleaning. The consumer should expect itemized service and firm price prior to work beginning. The firm should offer some type of workmanship guarantee. The firm should also carry adequate liability insurance as well as workman’s compensation insurance on its employees for consumer protection.

The carpet should pre vacuumed and basic furniture should be moved. The carpet should be pre conditioned for soil suspension. The soiling should then be flushed out of the carpet and be extracted. The carpet should then be groomed (non Berber). The consumer should expect that enough water should be extracted so the carpeting dries in reasonable time (never more than 24hrs). These things should be included in the normal cost of service.

What services should the consumer expect to pay extra for?

The consumer should expect to pay extra charges for Pet odor removal, Protective Coatings such as Scotchgard or Teflon, specialty procedures and cases of extreme soiling.