Do they have good references? Unfortunately, the cleaning & restoration industry is filled with uneducated, uninformed, and sometimes downright unscrupulous companies. Clean Pro Cleaning & Restoration maintains one of the best reputations within the industry. The area’s most seasoned flooring experts, Interior Designers and Realtors refer our services exclusively. Our reputation ensures that you can trust our company to provide you with the most outstanding service experience ever! 

WHAT KIND OF EXPERIENCE DO THEY HAVE? Clean Pro Cleaning & Restoration has been servicing the finest floors and fabrics since 1997. We are experienced with all types of fibers and soiling conditions, no matter how unusual the challenge. Our company is skilled in all methods of cleaning. We are known for being able to solve cleaning related problems that no one else can. The challenge solving motivation in our company enables us to deliver total satisfaction to our clients.

ARE THEY WELL EDUCATED IN THEIR FIELD? Clean Pro Cleaning & Restoration is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified to uphold our reputation of excellence. In addition, our firm is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification). Never use a firm without this credential. We hold two Master Textile Cleaning Technicians, one Master Water Restorer, and one Master Fire Restorer, which are the highest designations in the industry. We are a member of the Society of Cleaning & Restoration Technicians. Further, we are a Preferred Service Provider for the Carpet & Rug Institute. Our firm sends representatives to the industry’s most prestigious seminars around the country. This ensures that the latest and most effective cleaning technologies are used on any project.

WHICH SYSTEM DO THEY USE?  The equipment that a cleaning firm uses is incredibly important. We use only the highest quality, most advanced equipment on the market today. The systems we use will achieve maximum soil removal without over wetting your floor or fabric and without leaving unwanted residues behind. 

DO THEY UNDERSTAND CUSTOMER SERVICE? Our Mission is to provide our Clients with the Ultimate Service Experience. We are committed to timely arrival and communicating with our clients throughout the service experience. Our technicians arrive on site demonstrating the utmost professionalism. This level of professionalism demands sharp uniforms, courteous manners, superior knowledge, and well-maintained equipment.

Do they use top quality products? We never use substandard discount products. Cheap products can damage your floors and fabrics. All products we use are safe for the outdoor environment as well as the indoor environment.

DO THEY HAVE ADEQUATE INSURANCE? We carry complete and absolute insurance coverage to protect our clients. Our coverage includes general liability, worker’s compensation, and automobile.

DO THEY GUARANTEE THEIR WORK? Our guarantee is to deliver the ultimate service experience. We strive to entirely satisfy our clients and correct any dissatisfaction with our service. We promptly respond at our client’s convenience to return and fix any of our deficiencies. If you are still unimpressed, we will offer a total refund.

GET WHAT YOU PAY FOR? Never select a cleaning firm based on price alone. Our industry provides a subjective service. Search for value per dollar rather than cheapest over-the-phone price. We charge more than many of our competitors because we offer a far superior experience. Always ask what is included in the price. Many price leaders use bait and switch tactics to increase the bottom line price. These companies charge extra for special attention such as spot removal, which we include in our standard service. Also, cheap service providers can actually damage your floor or fabric from lack of education. In order to receive an outstanding service experience, choose a company that invests into technician education, products, and equipment.

Serving The South Louisiana Area Since 1997
New Orleans, Metairie, Algiers, Gretna, Marrero, Westwego, St John, St Tammany, Tangipahoa, and Baton Rouge

EASTBANK  504.443.0009     WESTBANK  504.394.1116
NORTHSHORE  985.674.7778     BATON ROUGE  225.389.0202

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